Alexandra Jones
Verified Expert in Design
Designer
Alexandra在四个国家拥有超过12年的产品设计师经验. 她既与小型初创公司合作，也与创新型公司合作, 市场领先的蓝筹品牌，包括尊尼获加, Waitrose, Barclays, Weetabix, KFC, World Animal Protection, and more. Most recently, 她一直在赫尔辛基的一家初创公司担任设计总监的领导角色.
Portfolio
Work Experience
Director of Product
Flowhaven
- 创建客户访谈程序，以便在设计和部署新功能时获得反馈.
- 定义整体产品使命和愿景，并创建相应的2年以上的产品路线图. 继续指导和监控朝着一个有凝聚力的目标前进的过程.
- 为公司提供与产品相关的领导和指导. Ensured cross-team alignment on company goals.
Senior User Experience Designer
Atlassian
- 设计和交付网站定价网页的方式，清楚地传达特点和功能，在每个价格点.
- 制定了如何将客户从基于服务器的软件解决方案迁移到基于云的解决方案的策略, including new and legacy customers.
- 与客户成功紧密合作，组织可用性测试项目，并向买方体验团队反馈早期解决方案和营销建议.
Senior User Experience Designer
Wunderman Thompson
- 重新设计了一家大型国际酒店网站的组件.
- 制定用户体验策略，并提供关于增加企业和场合酒店预订量的见解.
- 提供关于预订附加组件和包的见解和设计用户体验策略.
- 参与一个大型婴儿护理品牌网站信息架构的重新设计.
- 为一家大型国际玩具公司提出了内部品牌工具包的初步概念和指导方针.
User Experience Lead
Karmarama
- 领导一家大型跨国银行内部金融科技解决方案的用户体验和设计策略.
- 直接与客户合作，制定初始和持续的需求.
- 与开发者、数字设计师和QA一起工作.
- 管理项目计划，跟踪进度和时间表.
- 根据不断变化的需求反馈，迭代开发网站.
User Experience Designer
Bartle Bogle Hegarty
- 重新设计尊尼获加全球网站.
- Helped create an interactive, Waitrose 2015年圣诞活动的协同音乐体验，结合了终端用户的原生手机和电脑硬件.
- 为一个自筹资金的野生动物活动设计用户体验和策略，让游客了解动物旅游背后隐藏的真相.
- 帮助创建一个互动游戏，以有趣和吸引人的方式教孩子们编程.
- 领导了一个广泛的客户体验映射项目，帮助一个服装品牌更好地了解它的客户. This involved stakeholder interviews, workshops, user focus groups, and lots of research and collaborative work.
UX/UI Designer
London Borough of Camden
- 参与Camden Access program项目——改进在线罚款通知系统的界面和功能.
- 协助重新设计网上议会租户问题报告系统.
- 建立了一个基本的用户体验框架，这是以前没有的.
- 带头制定UX风格指南，引导整体用户体验，并确保其一致性.
- Helped improve digital access, reduce waste, avoid duplication, 并改善所有客户服务功能的报告.
Marketing and Web Manager
Digital Shoreditch
- 创建并实施年度整体数字营销和公共关系战略.
- Coordinated and facilitated community meetups.
- Created, planned, and ran topical hackathons.
Digital Creative | UX Designer
Crab Creative
- 为Hippodrome Casino的网站创建线框图并进行IA/UX审查.
- 帮助开发互动视频故事的概念，作为推广Berghaus户外服装品牌的工具. 从用户的角度来看，使一个相当复杂的项目易于理解和导航.
- 对新旧站点进行测试和审查，确保信息完整, correct, and functional. 实现了对导航流程的改进, user interaction, and increased accessibility in relevant areas.
Education
作为交换生参加工业设计
École国家工业
Master's Degree in Music
赫尔辛基艺术设计大学(西贝柳斯学院)-赫尔辛基，芬兰
Master's Degree in New Media
赫尔辛基艺术设计大学-赫尔辛基，芬兰
Bachelor of Fine Arts Degree in Fine Art
芝加哥艺术学院-芝加哥，伊利诺伊州，美国
High School Diploma in General Studies
The Kent School - Kent, CT, USA
Certifications
Mensa Member
Mensa
Skills
Tools
Sketch, Adobe Creative Suite, Adobe Photoshop, Flinto, Marvel, Jira, InVision, Figma, Confluence, Trello
Platforms
Windows, iOS, Mobile, MacOS, Linux
Industry Expertise
Sports, Security, Health, Marketing, Banking & Finance
Languages
Charity, CSS, HTML
Other
Pen & 论文、用户体验、网站、写作 & Editing, User Journeys, Forms, Personas, User Flows, Focus Groups, Wireframing, UI Design, Fintech, UX Design, User Interface (UI), Fintech Design, Digital Product Design, Strategy, Responsive Web Design (RWD), A/B Testing, Agile, Art Direction, User Testing, Branding, Mobile First, Mobile UX, Customer Experience, Digital Strategy, Prototyping, Ethnography, User Stories, Testing, UX Leadership, Product Leadership, Leadership, Social Media, Search Engine Optimization (SEO), Data Visualization, Interaction Design (IxD), User Research, Internationalization, Shopping, Audio Editing, E-learning, Kids, Quality Assurance (QA), Information Architecture (IA), Data, Customer Relationship Management (CRM), eCommerce UX, Pricing, UX Strategy, New Products, Industrial Design, Sound Design, Coding, Design, Filmmaking, Sculpture, Oil Painting, Photography, Lean, Digital Product Management, React
Experience
Tools
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