劳拉Chikhani
验证专家 in 设计
设计师
In addition to 12 years of experience in UX design, 劳拉 is an independent consultant who works with startups, 机构, and established businesses—helping them build better customer-centric products. She also mentors and trains university students and professionals how to apply proper UX techniques to the products they are making.
Portfolio
工作经验
User 经验 and 数字战略 Consultant
自由职业者
- Held workshops and training sessions for startups and accelerators, teaching them how to incorporate UX design into their daily process.
- 设计ed apps for multiple startups including, Education技术, 出版, 超市购物, 电子商务, 聪明的轻, 手机游戏. 在每个范围内, I supported the client from the idea stage and until the project is running live with customers.
- Conducted expert reviews and usability testing for a 3D builder, Education技术, 和CRM产品.
- Taught web and interactive design to university students.
- Mentored and supported startups in their UX design needs.
- Implemented various client WordPress websites, including an online journal, 培训中心, a financial institution, and a construction website.
Head of UX | Consultant
等等技术
- 设计ed the cross-platform experience for both mobile and web for a content-curation startup.
- Supported the development team and QA with functional-specification documents that detail every interaction and behavior.
- Conducted usability testing to optimize the current experience.
- Performed user research to understand the need of customers and to come up with needed features.
- 设计的角色, 客户之旅, and customer engagement plan based on different customer milestones.
Marketing Automation and Life Cycle Planning Consultant
约翰逊卢克
- 设计ed and implemented a marketing strategy for a real estate developer that aims at engaging customers through the life cycle process.
- Conducted usability tests for banks to enhance their current experience.
- 设计ed and launched landing pages for different clients, creating the full funnel from lead reception and until purchase.
- Created a digital strategy for payment solutions for a bank that aims at engaging card users more.
- Conducted expert reviews for different products in fields of real estate, 银行, 事件管理.
Lead User 经验 Consultant
^ n元素
- 设计ed a self-care portal for a telecom company.
- Performed expert reviews and usability testing for different mobile device providers.
- Gave an expert review for an insulin monitoring device.
- 设计ed a platform for social media broadcasting; it was an app and mobile platform.
- Conducted user research and created a user experience design for a real estate community portal.
管理顾问
BD咨询
- Reengineered the processes of a cement factory for the purpose of automation.
- Automated the processes of a warehousing company.
- 设计ed the journey and processes that aimed at automating a university's internal flow.
- Created solution benchmarks for a dairy production company.
Education
Bachelor of Science (BSc) Degree in Computer Science
American University of Beirut - 贝鲁特,黎巴嫩
Certifications
Bootcamp in Healthcare 创新
麻省理工学院的训练 & Harvard Medical School
技术的
的技术
用户体验管理
尼尔森正常组
Skills
工具
UXPin, Adobe 经验 设计 (XD), Figma, Adobe Photoshop, MockFlow, Adobe Illustrator, In矢量绘图软件n应用, 草图, 赞贝林, In矢量绘图软件n, 微软演示文稿, 矢量绘图软件, Jira
平台
Android, WordPress, Zoho CRM, 桌面
行业专业知识
旅行 & 休闲活动
语言
CSS3, HTML5
其他
线框图, 设计思考, Human-computer Interaction (HCI), User-centered 设计 (UCD), 意念研讨会, 启发式评估, 用户角色, 创业咨询, 早期的创业公司, Workshop Facilitation, 用户体验设计, 数字战略, 用户体验研究, 移动用户体验, 角色, 客户之旅, 可用性测试, 专家审查, 启发式评估, Functional Specifications, Business Process Re-engineering, 产品研究, 产品研究, 用户体验(UX), 用户体验策略, 用户的旅行, 用户访谈, User 经验 Strategy, User 经验 设计, 精益创业, HubSpot的, 数字运动, 创业公司, 眼动跟踪, 投资银行, 伊斯兰银行, 内部网, 客户访谈, 站点地图, 内容策略, 出版, 移动网络, 账户管理, 内容管理, 用户配置文件, 敏捷用户体验, Web应用程序, 响应设计, 在线支付, 任务管理, 用户测试, 票务, 网站内容管理系统, 设备, 行为设计, 计算机图形学, 数据科学
经验
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